Troubleshooting

The sign-in window never opens

Your agent is almost certainly blocking pop-ups. Allow them for that app, then disconnect the server and connect again.

It connects, then says there is no team

Your Elumre account is not in a team yet. Your agent always works on your active team, so there has to be one.

Open Elumre, create or join a team, then reconnect.

Every change is refused, but reading works

You are a viewer in this team. Viewers can read estimates but not change them, and that is enforced by Elumre rather than by your agent.

Ask a team admin to change your role to estimator.

It works in Claude Code but not on claude.ai

These two connect from different places. Claude Code runs on your own machine, while claude.ai connects from Anthropic’s servers.

If one works and the other does not, the address you pasted is reachable from your computer but not from the public internet. Check that you used https://api.elumre.com/api/mcp exactly, with no local or internal address substituted.

”Authorization with the MCP server failed”

This is usually a redirect. If the address you pasted forwards to a different host, the sign-in token is dropped along the way.

Paste the final address exactly as written in these docs.

The agent cannot find an estimate you can see

Estimates belong to teams. If you have more than one team, your agent is working on whichever one is currently active in Elumre — switch teams there and ask again.

Something else

Nothing above matching? Tell us what you did, which agent you used, and the exact message you saw. The message text matters — “it does not work” is not enough to reproduce.